In the next installment of our Employee Spotlight Series, we are highlighting Mauricio Espinoza, Shop Foreman and an original team member of Audi Fletcher Jones! Discover his journey below. 

 

Mauricio’s first stepping stone into the automotive industry was washing cars as a car wash porter. He shares, “During that time, I was walking through the shop, talking to technicians and learning something new everyday.” The relationships he built gave way to shadowing the technicians on his days off. Then, he enrolled in the Universal Technical Institute. Mauricio simultaneously worked and studied, celebrating his graduation in 2009. Two years later, he took part in additional Audi training to proudly become a Certified Audi Technician. 

 

The Fletcher Jones Auto Group brought to life Audi Fletcher Jones in March of 2018, bringing Mauricio on as a Team Lead. He shares, “I spoke with Michael Bradford, our General Manager at the time, who explained working at Fletcher Jones is working with family.” This conversation proved joining this Team was the right move for him. Three years later, Mauricio accepted a promotion to the role of Shop Foreman.

 

 

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Why Fletcher Jones? 

 

Mauricio shares, “They really care about us. Mr. Jones walks around the dealer, touching base with each one of us and listening to anything we would like to share. Also, all the managers have been nothing but great in providing me the resources to succeed in my current role!”

 

Favorite Part As Our Shop Foreman

 

Here are the top 3 reasons:

 

1. The opportunity to build and maintain relationships with guests!

 

2. The daily interactions with technicians, including fellow Shop Foreman Edgar. He says, “Edgar and I bounce ideas off each other to fix the problems Audi vehicles are having.”

 

3. The Fletcher Jones Difference. Mauricio shares, “Our guests are our #1 priority. For example, if we need to go for a test drive with a guest, we are going to give 100% of our attention and listen to every concern.” 

 

Service Tip

 

Do you have a noise concern? Ask to go on a test drive when you come in for service. Mauricio or Edgar will go with you to address the noise concern. 

 

Mauricio’s Favorites

 

1. Audi: Audi RS 6

 

2. Lunch Spot near Audi FJ: WOK-IN for either the Pho or house special egg noodles.

 

3. Hobbies: Spending time with his two sons - visiting the park, movie nights, cooking with his 4 year old son. Mauricio says, “He really likes to make spaghetti!” 

 

A Message To Our Guests

 

“Whether or not it is work related, my door is always open to everyone at the dealership.” 

 
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