When you purchase a new Audi vehicle, you'll get to enjoy many advantages. From exceptional comfort on your Costa Mesa drives to outstanding technology, there's plenty to appreciate with a new Audi model.


If you decide to take your Audi on a cross-country road trip, you may be curious about the Audi 24-hour roadside assistance coverage that many new Audi models are eligible for. But, how does it work? Our service experts from Audi Fletcher Jones uncover the details of Audi roadside assistance below.

What Vehicles Are Eligible for Roadside Assistance?

All new Audi passenger vehicles sold in the U.S. and Puerto Rico benefit from four years of coverage with 24-hour Audi roadside assistance. The start date begins on the date of delivery or when the new vehicle limited warranty starts (whichever comes first) and ensures that you can enjoy peace of mind when you're driving around Newport Beach or across the country.

What Can Audi Roadside Assistance Help With?

The Audi roadside assistance program features a team of experts that are available to assist with almost any roadside help you need. From flat tires to lockouts, you're covered with the 24-hour Audi roadside assistance program. Here are some of the services the Audi roadside assistance team offers:


  • Battery jump-starts

  • Lock-out services

  • Emergency towing

  • Flat-tire services

  • Fuel delivery

  • Emergency extrication

  • Out-of-charge service (for Audi e-tronĀ® models)

How To Reach Audi Roadside Assistance

There are several ways to reach the Audi roadside assistance team. Certain models like the Audi e-tronĀ® models will have a specific phone number to call while nearly every model can request service online. Take a look at the various ways to reach the Audi 24-hour roadside assistance team:


  • Core & Audi e-tronĀ® (EV) Models: (800) 411-9988

  • Audi A8 & Audi R8 Models: (866) 478-3456

  • All Audi Models: Request online

What You Need When You Call Audi Roadside Assistance

From Irvine to anywhere else in the United States, if you need Audi roadside assistance, we'll do our best to ensure that help is coming your way as soon as possible. However, to assist you as quickly as possible, you'll want to have this information ready:


  • Vehicle Identification Number (VIN)

  • Year, model, color, & license plate number

  • Your phone number

  • Your exact location (street address & nearest intersection)

  • Brief description of what you need


If you find that you're unable to reach Audi roadside assistance or roadside assistance is unable to get to your location, you may be able to arrange for your own assistance and potentially have coverage reimbursement for:


  • Up to $200/day for lodging

  • Up to $200/day for meals

  • Up to $200/day for alternate transportation


Some restrictions apply so be sure to speak to our service experts for specifics.

Get More Service Information With Audi Fletcher Jones

Whether it's roadside assistance or maintenance tips, our experts in Costa Mesa are here to help. If you have any questions for our team at Audi Fletcher Jones, please don't hesitate to contact us online.



* Certain exclusions and limitations apply. Please review your Owner's Manual or dealer for details.
** Roadside Assistance provided by a third party.
Roadside Assistance Links:

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